{"id":10414,"date":"2019-09-02T06:30:56","date_gmt":"2019-09-02T10:30:56","guid":{"rendered":"https:\/\/www.newprocontainers.com\/blog\/?p=10414"},"modified":"2019-09-05T12:25:45","modified_gmt":"2019-09-05T16:25:45","slug":"interiorscape-advice-overwater-syndrome","status":"publish","type":"post","link":"https:\/\/blog.newprocontainers.com\/blog\/interiorscape-advice-overwater-syndrome\/","title":{"rendered":"How to Catch an Overwaterer"},"content":{"rendered":"\n

Overwatering is a real threat to plants. <\/strong><\/p>\n\n\n\n

Over my years as an interiorscaper, I have warned several technicians about the danger of overwatering<\/a> foliage, given curious strangers horticulture advice, and provided plant care lessons to different local organizations. <\/p>\n\n\n\n

Without fail, at least one person in the group comments,\n\u201cI thought the more water, the better,\u201d or, \u201cIt looked like my plant was dying\nso I figured it needed more water.\u201d<\/p>\n\n\n\n

I have concluded, people in general are more likely to kill a plant with too much water than from neglect. This consensus of the more water the better can create havoc in an interiorscape account.  <\/p>\n\n\n\n

Overwatering in Action<\/h2>\n\n\n\n

For instance, I have a manager\u2019s office with a mass\ncane that I\u2019ve replaced twice due to root rot. I find this strange, since her\ndoor is often locked, and we usually must skip service until the following\nweek.  <\/p>\n\n\n\n

My first thought: \u201cMaybe the technician is putting extra water when possible, as it often has to go without 1-2 service days?\u201d Several times, I stressed to the service tech to back off and keep the soil on the dry side since the mass cane can survive fine being dry. <\/p>\n\n\n\n

Despite stressing to her to use a water meter, soil\nprobe, or touch to check moisture levels, I found the mass cane saturated every\ntime I checked on it. I blamed the technician until the situation continued\nafter I assigned another technician to service that account.  <\/p>\n\n\n\n

When I replaced the mass cane for the third time, the new tech discovered the culprit. Even though the manager knew we were responsible for servicing her mass cane, she would overwater it herself because she thought it would suffer from us not being able to access her office.  <\/p>\n\n\n\n

Lesson Learned<\/h2>\n\n\n\n

I learned a very valuable lesson: you cannot always\nassume it\u2019s your service tech overwatering even when your clients are fully\naware that they pay us to do the maintenance work. Thankfully, in that\ncircumstance, the manager confessed to adding water. Now her third mass cane is\ndoing much better. <\/p>\n\n\n\n

\"overwater<\/figure>\n\n\n\n

What happens, though, when nobody admits to\nsupplementing water?  <\/p>\n\n\n\n

I have had a few accounts where I knew someone inside the building was dumping their leftover water or beverage into the plants. When the liquid is somebody\u2019s morning cup of coffee with cream and sugar, it\u2019s easy to prove, as the soil gives off a rancid smell<\/a> over time. This has happened to me quite a few times over the years, and each time, my staff was blamed for putting some kind of awful chemical into the dirt. Once I explained to my client that this is the distinct smell of spoiled milk, an employee will normally confess and the problem resolved.<\/p>\n\n\n\n

A Little Detective Work<\/h2>\n\n\n\n

Employee water abuse is much more difficult to prove.\nI\u2019ve had clients assure me that all their staff knew not to water the plants. Proving\nthe plant is being overwatered can be a tricky dilemma, since you don\u2019t want to\ninsinuate your client is a liar. You also don\u2019t want to lose all your profits\nby continuous replacements and gnat problems. \n<\/p>\n\n\n\n

One trick I\u2019ve used is placing a curved white paper\naround the top of the container soil with a barrier like plastic between the\npaper and soil so it\u2019s not touching the already wet dirt. Then date the paper\nwith a sharpie. I also add moss on top to hide it. I do this the day after the\nplant has been serviced and check it a day or two before it\u2019s scheduled to be\nserviced again. <\/p>\n\n\n\n

If the paper shows signs of water spots, I now have proof\nsomeone other than our staff has been adding water. Sometimes, you may have to\ndo this more than once to catch the culprit. If you never find any water spots,\nyou may need to shadow your tech on their watering techniques.  <\/p>\n\n\n\n

When I do discover water spots on the paper, I show it\nto the client and ask them nicely, if they could reiterate to their employees,\nnot to dump any amount of water into the plant containers, since that causes all\nsorts of issues, including nasty smells and breeding grounds for gnats. <\/p>\n\n\n\n

I had one client insist for weeks that nobody was\ngiving the plants water until I showed her the paper. That afternoon, my client\nheld a staff meeting and, sure enough, one lady admitted to dumping her leftover\nwater into the reception plants almost every day. Getting proof can make all\nthe difference. <\/p>\n","protected":false},"excerpt":{"rendered":"

Overwatering is a real threat to plants. Over my years as an interiorscaper, I have warned several technicians about the danger of overwatering foliage, given curious strangers horticulture advice, and provided plant care lessons to different local organizations. Without fail, at least one person in the group comments, \u201cI thought the more water, the better,\u201d […]<\/p>\n","protected":false},"author":15,"featured_media":10415,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"twitterCardType":"","cardImageID":0,"cardImage":"","cardTitle":"","cardDesc":"","cardImageAlt":"","cardPlayer":"","cardPlayerWidth":0,"cardPlayerHeight":0,"cardPlayerStream":"","cardPlayerCodec":"","footnotes":""},"categories":[422,82,11],"tags":[276,126,221,69,243,116,946,55,481],"class_list":["post-10414","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-interior","category-operations","category-plants","tag-customer-service","tag-indoor-plants","tag-interior-landscaping-business","tag-interiorscapers","tag-interiorscaping","tag-over-watering","tag-overwater-syndrome","tag-plant-care-maintenance-identification","tag-plant-technicians"],"acf":[],"yoast_head":"\nHow to Catch an Overwaterer<\/title>\n<meta name=\"description\" content=\"Overwatering is a real threat to plants. 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